LeakProof Terms of Service

Effective Date: August 28, 2026

Entity: Bellcrest Technologies Inc., a corporation continued/incorporated under the Canada Business Corporations Act (CBCA), registered extra-provincially in New Brunswick, Canada ("LeakProof," "Company," "we," "us," or "our").

1. Acceptance of Terms & Eligibility

These Terms of Service ("Terms") govern access to and use of the LeakProof software-as-a-service platform, including the LeakProof web application, APIs, and any related services (collectively, the "Service"), provided by LeakProof. By creating an account, connecting a Jobber account, or otherwise accessing the Service, you ("Customer," "you," or "your") agree to be bound by these Terms and by our Privacy Policy, incorporated herein by reference.

The Service is offered exclusively to businesses and their authorized personnel acting in a business capacity ("Business Users"). It is not directed to, and may not be used by, consumers acting in a personal capacity, or by any individual under the age of 18. By accepting these Terms, you represent that you are at least the age of majority in your jurisdiction of residence and in any event not younger than 18 years of age, that you have the authority to bind the business entity you represent, and that such entity is not barred from receiving services under the laws of Canada, the United States, or any other applicable jurisdiction.

2. Description of Service

LeakProof is a margin-protection and revenue-recovery tool for field service businesses. The Service connects to a Customer's Jobber account via Jobber's official API under an OAuth authorization granted by the Customer, and retrieves job-related content — including job instructions, text-based job notes, invoice and line-item data, and client names — as further described in the Privacy Policy. The Service uses automated processing, including artificial intelligence models operated by a third-party AI provider, to identify unbilled materials, labor discrepancies, and pricing mismatches relative to the Customer's invoicing in Jobber. The Service presents these findings to the Customer for review and, where the Customer elects, facilitates creation or amendment of draft invoices within Jobber.

No Automatic Invoicing Without Consent. The Service does not submit, finalize, or send invoices to a Customer's end clients without an affirmative action by an authorized Customer user, except where the Customer has knowingly enabled a specifically-labeled automated workflow, if and when such a feature is offered.

3. License Grant & Scope of Use

Subject to these Terms and payment of applicable fees, LeakProof grants Customer a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service during the applicable subscription term, solely for Customer's own internal business operations.

Customer may not: (a) sublicense, resell, rent, or lease the Service to any third party; (b) use the Service to build or assist a competing product; (c) remove or obscure any proprietary notices; or (d) use the Service on behalf of any entity other than the Customer without LeakProof's prior written consent.

4. Acceptable Use Policy

Customer agrees not to, and not to permit any user to:

Access, scan, probe, or test the security of the Service, LeakProof's infrastructure, or any system connected to the Service (including via Jobber's API) without LeakProof's prior written authorization;

Attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code, underlying algorithms, or AI model prompts/weights used by the Service, except to the extent such restriction is prohibited by applicable law;

Use the Service to process content the Customer does not have the right to submit, including data relating to identifiable individuals collected or used in violation of applicable privacy law;

Introduce malware, conduct denial-of-service activity, or attempt to gain unauthorized access to any account, system, or network related to the Service;

Use the Service in any manner that violates applicable law, including data protection, consumer protection, or export control law; or

Misrepresent margin-leak findings generated by the Service to a third party as guaranteed or audited financial figures.

LeakProof reserves the right to investigate suspected violations and to suspend access pending investigation, consistent with the termination provisions below.

5. Account Registration, Subscriptions, and Payment Terms

5.1 Registration

Customer must provide accurate registration information and is responsible for maintaining the confidentiality of login credentials and for all activity occurring under its account.

5.2 Subscription Tiers and Fees

The Service is offered under tiered subscription plans based on the number of active field staff associated with Customer's connected Jobber account — currently marketed as Essentials, Momentum, Volume, and custom Enterprise plans — as set out at checkout or in an applicable order form. Fees are billed in advance on a monthly or annual basis via Stripe, Inc. ("Stripe"), LeakProof's third-party payment processor. Depending on Customer's location, fees may be charged in Canadian dollars (CAD), United States dollars (USD), or another currency presented at checkout; Stripe may convert amounts to Canadian dollars for settlement purposes regardless of the currency in which Customer was charged. Customer authorizes LeakProof, through Stripe, to charge the payment method on file for all applicable fees, including recurring charges until the subscription is cancelled.

5.3 Field Staff Count and Overage Fees

Each subscription plan includes a specified number of active field staff, determined by the number of distinct individuals the Service identifies as having been dispatched to jobs on Customer's connected Jobber account within a trailing period, as further described in the Privacy Policy. If Customer's active field staff count exceeds the number included in its current plan, LeakProof will charge an additional per-field-staff fee for each field staff member beyond the included amount, at the rate published at checkout or in Customer's account settings.

Each billing period, LeakProof will automatically apply whichever results in the lower total charge to Customer: (a) Customer's current plan fee plus any applicable per-field-staff overage fees, or (b) the flat fee for the next-higher plan tier that would otherwise include Customer's current field staff count. Where applicable, Customer's plan will be automatically adjusted to reflect the lower-cost option.

For annual subscriptions, per-field-staff overage fees accrue during the subscription term based on Customer's field staff count over that period, and are billed as a single additional line item on the invoice for Customer's next annual renewal, rather than charged during the term.

Customer will be notified in the Service when a change in field staff count is expected to affect Customer's billing, in advance of the change taking effect, and may dispute the inclusion of a specific individual in this count through the process made available in the Service.

5.4 Taxes

Fees are exclusive of applicable taxes. Customer is responsible for all sales, use, GST/HST, VAT, or similar taxes associated with its subscription, other than taxes based on LeakProof's net income.

5.5 Renewal, Refunds, and Non-Payment

Subscriptions automatically renew at the end of each billing period (monthly or annual, as applicable) unless Customer cancels before the renewal date through the cancellation process made available in the Service. LeakProof may change subscription pricing on renewal with at least 30 days' advance notice before the new price takes effect.

All fees are non-refundable once a billing period has begun, including on cancellation, downgrade, or non-use of the Service during that period, except where required by applicable law. This applies equally to monthly and annual subscriptions; annual subscriptions are not eligible for pro-rated refunds if cancelled partway through the term. Customer's Service includes a trial period prior to any charge, during which Customer may evaluate the Service and cancel at no cost before being billed.

If a payment fails, LeakProof may suspend access to the Service until payment is resolved.

6. Third-Party Integrations

The Service requires the Customer to authorize a connection to its Jobber account via OAuth. Customer's use of Jobber remains governed by Jobber's own terms of service, and LeakProof is not responsible for Jobber's availability, accuracy, or changes to its API. The Service also relies on infrastructure and processing providers described in the Privacy Policy (including AI inference, hosting, and database providers). Customer acknowledges that job content it submits to the Service will be transmitted to these providers as necessary to operate the Service.

7. Intellectual Property Rights

As between the parties, LeakProof retains all right, title, and interest in and to the Service, including all software, algorithms, prompts, models, designs, and documentation, and all intellectual property rights therein. Customer retains all right, title, and interest in the data and content it submits to the Service ("Customer Data"), including job notes and job content sourced via Jobber. Customer grants LeakProof a limited license to use Customer Data solely to provide, maintain, and improve the Service, subject to the Privacy Policy.

LeakProof may use de-identified, aggregated data derived from use of the Service (that does not identify Customer or any individual) to improve the Service and for internal analytics, as further described in the Privacy Policy.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LEAKPROOF DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

NO GUARANTEE OF ACCURACY OR COMPLETE MARGIN RECOVERY. LEAKPROOF DOES NOT GUARANTEE THAT THE SERVICE WILL IDENTIFY ALL UNBILLED MATERIALS, LABOR DISCREPANCIES, OR MARGIN LEAKS, THAT ITS AI-GENERATED FINDINGS WILL BE FREE OF ERROR, OR THAT USE OF THE SERVICE WILL RESULT IN ANY PARTICULAR FINANCIAL OUTCOME. CUSTOMER IS SOLELY RESPONSIBLE FOR REVIEWING AND VERIFYING ANY FINDING BEFORE RELYING ON IT FOR INVOICING, ACCOUNTING, OR ANY OTHER PURPOSE.

CUSTOMER EXPRESSLY ACKNOWLEDGES THAT LEAKPROOF RELIES ON AUTOMATED PATTERN RECOGNITION AND ARTIFICIAL INTELLIGENCE MODELS, WHICH ARE ASSISTIVE TOOLS AND MAY PRODUCE FALSE POSITIVES, INCORRECT AMOUNTS, OR INACCURATE LINE ITEMS. CUSTOMER RETAINS SOLE RESPONSIBILITY AND LIABILITY FOR REVIEWING, VERIFYING, AND APPROVING ALL DRAFT INVOICES, LINE ITEMS, AND BILLING UPDATES PRIOR TO ANY SUCH CONTENT BEING WRITTEN TO JOBBER OR TRANSMITTED TO CUSTOMER'S END-CLIENTS, REGARDLESS OF WHICH OF THE SERVICE'S WRITE MECHANISMS IS USED TO DO SO.

9. Limitation of Liability

EXCLUSION OF CONSEQUENTIAL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL LEAKPROOF BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE, EVEN IF LEAKPROOF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

LIABILITY CAP. LEAKPROOF'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY CUSTOMER TO LEAKPROOF IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) THE THEN-CURRENT MONTHLY FEE FOR LEAKPROOF'S LOWEST-PRICED PUBLISHED SUBSCRIPTION TIER.

10. Indemnification

Customer agrees to indemnify, defend, and hold harmless LeakProof and its officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Customer Data or Customer's use of the Service in violation of these Terms or applicable law; (b) Customer's breach of any representation or warranty in these Terms; (c) Customer's violation of any third party's rights, including rights relating to data submitted through the Service, or (d) any third-party claim or dispute arising from a draft invoice, line item, or billing statement that LeakProof's findings caused or contributed to, where such content was issued by Customer to its end-clients following Customer's review and approval as described in Section 8.

11. Confidentiality of Customer Data

LeakProof will maintain reasonable administrative, technical, and physical safeguards designed to protect the confidentiality and security of Customer Data, consistent with the Privacy Policy, and will not disclose Customer Data to third parties except as necessary to provide the Service, as required by law, or as otherwise permitted under the Privacy Policy.

12. Termination

Either party may terminate a subscription for convenience at the end of the then-current billing term by providing notice in accordance with the cancellation process made available in the Service. LeakProof may suspend or terminate access immediately for a material breach of these Terms, including a violation of the Acceptable Use Policy, or for non-payment. Upon termination, Customer's right to access the Service ceases, and LeakProof will handle Customer Data as described in the Privacy Policy's data retention provisions.

13. Modification of Terms

LeakProof may update these Terms from time to time. For material changes, LeakProof will provide notice (such as by email or in-product notice) at least 30 days before the changes take effect. Continued use of the Service after the effective date of updated Terms constitutes acceptance.

14. Governing Law, Dispute Resolution, and Arbitration

These Terms are governed by the laws of the Province of New Brunswick and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles.

Binding Arbitration; Class Action Waiver. Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be referred to and finally resolved by binding arbitration administered by the ADR Institute of Canada (ADRIC) under its applicable Arbitration Rules, on an individual basis and not as a class, collective, or representative action. The seat of arbitration shall be the Province of New Brunswick, Canada, and the language of the arbitration shall be English. Either party may seek injunctive relief in a court of competent jurisdiction to protect its intellectual property or confidential information.

15. Miscellaneous

Severability. If any provision of these Terms is held unenforceable, the remaining provisions remain in full force.

Entire Agreement. These Terms, together with the Privacy Policy and any order form, constitute the entire agreement between the parties regarding the Service.

Assignment. Customer may not assign these Terms without LeakProof's prior written consent; LeakProof may assign these Terms in connection with a merger, acquisition, or sale of assets.

Notices. Notices to LeakProof should be sent to the contact address below.

16. Contact Information

Questions about these Terms may be directed to:

Email: support@useleakproof.com

Mail: Bellcrest Technologies Inc. #1094 201-1065 Canadian Place, Mississauga, ON L4W 0C2, Canada